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Shipping

We want to get your items to you as quickly as humanly possible and use Australia Post Delivery as our primary shipping service. This is a “ground” service that may take 5-7 business days from coast-to-coast.

Delivery Time

Delivery Time is dependent on:

Availability – we generally do not keep stock in our showroom, other than for display purposes. All your items are ordered from the suppliers and delivered to us, usually within 1-2 weeks. Embroidery and/or printing is then completed within 1-5 business days, depending on how busy we are. When you place your order, we will give you an estimate of when your items will be ready and will call you when they are ready for pick up.

The method of delivery – if you’re unable to pick up your order, we will ship it to you using Australia Post. If you would like to use another shipping method do not hesitate to contact us.

Calculating Cost

We do not profit from shipping. Should you charge Rush shipping, or if we’re shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package.

International Shipping

If you’d like to make a purchase and have it shipped internationally, please contact us via our contact page. Be sure to include a list of the products you’d like to purchase, your shipping address, phone number, and the email address to which we should send a Paypal invoice (we currently only accept Paypal payments for orders shipped abroad). A member of our Customer Service team will contact you to make all the arrangements.